Privacy policy

Privacy Policy as of April 2020

This privacy statement discloses the privacy practices for  www.ecoware.ae managed by Ecoware Middle East L.L.C-FZ. We are committed in protecting your privacy and encourage you to periodically review this page to be informed on any group websites and how we protect the information you disclose to us.

Information Collection 

We are committed in providing an unparalleled customer service and outstanding value to the visitors of  www.ecoware.ae while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding your service preferences, dates of special occasions related to you and people you buy gifts for (e.g., birthdays), and billing and shipping information etc. www.ecoware.ae, its group companies are the sole owners of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. www.ecoware.ae collects information from our users at several points on our website.

 

Registration

When you subscribe to our newsletters or when you place an order through our site. At all times, your personal information is accessible to you to review, edit, or update by logging in to your account.

 

Payment

Currently we are not offering any online payment options. However, an order can be placed and the same will be processed real-time by us. Once we start offering online purchase an online payment gateway will be integrated to the store, we will require the credit card Verification Value (CVV) code with every online purchase made with MasterCard and Visa Cards. The CVV is a 3 or 4 digits, numeric value is used to secure "card not present" transactions over the internet. This security feature is designed to protect you against consumer fraud. Your CVV number will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on www.ecoware.ae

 

Cookies

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist www.ecoware.ae to provide you with uninterrupted service. Cookies enable us to track and target the interests of our users in aggregate by analyzing popular areas and products to enhance future experiences on our site. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer. No use or Services available on the Website are directed towards children. www.ecoware.ae does not knowingly collect Personal Information from children.

 

Sharing of Information

www.ecoware.ae gives access to your personal data to third party partners to provide you with certain services that are detailed below. For Eg: Brand owners/ Suppliers of the products listed on ecoware.ae marketing platform for directly invoicing, processing and fulfilling your orders ,Outside logistics company to ship your orders, credit card processing company to bill users for goods and services etc.

 

External Links

This website may contain links to other sites. For Eg: A credit card processing company or of a Courier company. We encourage our users to be aware when they leave our site and to read the privacy statements of all other website that collects personally identifiable information. This privacy policy applies solely to information collected by  www.ecoware.ae and any other group website if stated above. 

 

Online Offers

If you provide www.ecoware.ae  with personally identifiable information, this information may be used to communicate information regarding www.ecoware.ae or its group company's products and offers. For example, we may communicate to you information regarding promotions, surveys, contests or product or service updates.

 

Security

www.ecoware.ae registration/order form does not ask users to enter any sensitive information. The user credit card information is required only during the payment process, for which the user is routed to the secure payment gateway hosted by the service provider bank.www.ecoware.ae does not store any credit card related information provided by the user during the payment process.

 

Change of Policy

We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to date at the top of this page.

 

Questions or Comments

If you have questions about this privacy policy, please contact us at info@ecoware.aeYou may also send us your comments about the website or the shopping experience in general by writing to us at info@ecoware.ae